Sherman Peabody Says:

Hi Boyd,
I must say… WOW, I checked out your site and it is superb!  I left a comment, too.
This is SUCH a good thing you are doing.  I’m going to tell all my friends about your site.

By the way, you almost had another customer last week.  I was visiting my ex and he was having problems with his furnace.  Kept starting up but then stopping and the pilot light would go out.  Over and over. I told him if he needs to solicit help that I knew someone who was honest and knowledgeable.  Turned out it was just the furnace filter… he needs to change it more often apparently, or maybe it was a faulty filter, but he was able to figure it out and now it works fine. But at least we both know where to turn if we have problems again.
I wish you the very best of luck with this.  You are doing a very good thing.
SP in Ohio

Mandy Likes The Advice

Hi Boyd,

I just signed up for your alerts and newsletter.  I actually read through most of the articles this morning…it’s really quite interesting, even to someone who doesn’t know what the heck any of that stuff actually is.  I liked the one about the R-22 and how scammed that guy got…and the commercial one who was only supposed to pay the difference.  I read through most of them I think.  I don’t mean that I like that they got “duped”, but that you’re pointing it out and giving people straight up answers about it.  Good Concept.  I like it…I may have to send the link to friends, especially this one that runs rental houses and builds homes.  I will suggest that they contact you before their next project.

I’m going to go buy a washer today.  Any hints or tips on that???   ; )

Thanks again,

Mandy in Metropolis

Chester Suggests An Installers List For Homeowners

Hi Boyd,

I think the AskBoyd page looks good. I think in time this thing ought to fly! My thoughts are future videos of poor workmanship and/or proper installation examples of certain phases of installing a system could be neat. (I loved the video of the fan capacitor just hanging, LOL).

Perhaps a list of installers that would assist homeowners in their area could slowly be developed. This list may have to be incognito to protect them from their peers, LOL! If and when you want, I would be happy to talk to the guy that helped me with my system and see if he would be available to help out homeowner’s in the Little Rock / Conway / Greenbrier / Maumelle area with an installation.

Take Care,

Chester in Little Rock

Cindy Like The Podcasts

Dear Boyd,

I applaud you for your website. I wish I could have seen this a long time ago. It would have helped us make better decisions about our air conditioning system. I was told later by another more honest contractor that I had been terribly lied to and overcharged. I know there are good and bad contractors of every kind out there.

I am sure that the good contractors appreciate your site and applaud it like me. I am equally sure that you get all kinds of negative comments and maybe even attacks from the contractors who are guilty of some of the very things you warn homeowners about at your site. As far as I am concerned those contractors who attack you are just waving their “I am a bad contractor, don’t do business with me” flag.

Keep it up. You are doing a good thing for people and families and I plan to share your site with all of my friends, coworkers and family.

Knowledge is always power for the consumer as you say on your podcasts.

Cindy from Georgia

Contractor Dave Speaks Out

Boyd, that is impressive.
Your website reflects the attitude I have toward customers. If they want to do it, or help, then they should be allowed to.

I really do like the website and the way it is set up. It’s very easy to navigate. I watched one of the videos as well - good stuff.
As far as I can see, your website will be pushing customers my way by the process of elimination, so thank you!

The hourly pricing for installation you were talking about sounds good to me, I do that on a regular basis.

The light at the end of the tunnel has become brighter.

Dave – HVAC Contractor - Illinois

Michelle Likes The Honesty

Dear Boyd

I went to your www.askboyd.com website, totally cool. We civilians are at the mercy of the “experts” and I know I’ve been had on more than a few occasions. We got our air ducts cleaned for $800. Our house is big, 3700 sq ft, but I’m told that was a rip off.

Our dryer stopped heating, come to find out there was a birds nest in the vent to the outside. That was $500 because there were 2 bends in the vent. They saw me coming.

I applaud your stance on justice and honesty. You should be a link from consumer reports or something.

Michelle in Texas