How To Make $1,205.72 In Just 10 Minutes

How To Make $1,205.72 In Just 10 Minutes is exactly what happened recently during an online “Live Help” conversation between “Karen”, a homeowner and a professional from Home Air Direct.

A little background:  Karen is a homeowner who has been in search of and has decided to purchase a BlueTube UV Germicidal Light for her home heating and cooling system, to help relieve her family of some allergy issues that they have been suffering from.  Karen contacted a local HVAC contractor and asked them to come out to discuss the possible purchase.  The contractor looked over her system and made a recommendation for a 15″ BlueTube UV Light and gave her a quote for the light and complete installation, including “Start-Up Procedures”, indicating that this was a very technical procedure.  Karen was stunned.  The all inclusive (eyes rolling) was for $1,400.  Wow!

Karen decided to do some online investigating of her own for the BlueTube UV Germicidal Light.  She ran across Home Air Direct, a company that specializes in Homeowner Direct Whirlpool Home Heating & Cooling Products and noticed that they also offer the BlueTube UV Light.

When Karen clicked on the store link for the BlueTube UV Light, she was stunned.  According to this store, she could purchase for $194.28 the same UV light that the contractor had quoted installed for $1,400.  She was stunned and elated.  Still a little weary, and thinking that maybe the installation is so complicated that she would have no choice, she clicked on the “Live Help” feature of Home Air Direct and asked two questions.  The first question was, “Does the BlueTube UV Light come with installation instructions?”  The second question was, “Is it possible that a local contractor could have quoted her $1,400 for the installation of this item?”

Karen immediately was engaged with a professional from Home Air Direct.  He confirmed to her the Blue Tube UV Light did come with installation instructions and he emailed them to her within a few minutes so that she could see exactly what was needed to install this item.  As a side note, he told her that he recently installed the same light in his home after suffering from allergies most of this summer and said that it took him longer to find his drill then it did to install the unit, and that the wiring only consisted of connecting two wires.  As to the $1,400 contractor question, he confirmed to her that the light was $194.28 and that as extreme as her contractors quote was, it was not uncommon for local HVAC contractors to often charge 3-4 times what the product costs them.

Karen is now a very satisfied Home Air Direct shopper and is breathing a little better too.

Below is the actual transcript from that “Live Help” conversation.

Home Air Direct : Hello this is Jay. How May I help You?

Karen : Question
does this come with instructions Blue Tube UV Light, 15? w/ Odor Sanitizing Technology

Home Air Direct: Yes. AS a matter of fact, I installed one three weeks ago in my home and i was stunned at how easy it was. It took me longer to find my drill then it did to do the project. The wiring consists of two wires.  If you give me your email address I will send you the instructions right now.
Karen : karenXXXXXX@XXXXX.com
Home Air Direct: Thanks. Give me a few minutes to dig them up and I will email them to you, but rest assured that this is a very easy do it yourself project. Also, I have had a fit with allergies this summer and it really has made a difference
Home Air Direct: Any other questions?
Karen : I was quoted $1400 today  by a local HVAC shop to install the same unit you sell for $197.  Is that possible?

Home Air Direct: It is not uncommon for some contractors to charge 3-4 times their cost on some installations.

Karen : thank you for your help.
Home Air Direct: Thank you Good bye
Karen : bye