Comments on: Flat Rate Pricing Beware http://askboyd.com/product-reviews/flat-rate-pricing-beware/ HVAC HELP AND RESOURCES FOR HOMEOWNERS Sat, 19 May 2012 13:42:53 +0000 http://wordpress.org/?v=2.3.2 By: HVAC PRO http://askboyd.com/product-reviews/flat-rate-pricing-beware/#comment-104 HVAC PRO Sat, 13 Jun 2009 20:22:23 +0000 http://askboyd.com/product-reviews/flat-rate-pricing-beware/#comment-104 I agree. a professionally ran company can operate with flat rate. the key word is professional. Pick them carefully. I agree. a professionally ran company can operate with flat rate. the key word is professional. Pick them carefully.

]]> By: what? http://askboyd.com/product-reviews/flat-rate-pricing-beware/#comment-103 what? Fri, 20 Mar 2009 01:31:32 +0000 http://askboyd.com/product-reviews/flat-rate-pricing-beware/#comment-103 Sounds like this guy never found a company with a good reputation and that soured him more than the flat rate. There are just as many bad companies using time and material and ripping the customer as there are flat raters doing it. If he worked with a really good company and saw how a true flat rate benefits the customer, he would change his mind. My customers love the flat rate. It's no different than going to the store to buy something. The price is on the product at your favorite store so you have the choice to buy it or not to buy it. The difference is reputation of the company. What this guys is missing is a technician that has the heart and mind of a teacher to educate the homeowner about their repair. Communication and honesty is the main obstacle, not the flat rate. Sounds like this guy never found a company with a good reputation and that soured him more than the flat rate. There are just as many bad companies using time and material and ripping the customer as there are flat raters doing it.

If he worked with a really good company and saw how a true flat rate benefits the customer, he would change his mind.

My customers love the flat rate. It’s no different than going to the store to buy something. The price is on the product at your favorite store so you have the choice to buy it or not to buy it. The difference is reputation of the company.

What this guys is missing is a technician that has the heart and mind of a teacher to educate the homeowner about their repair. Communication and honesty is the main obstacle, not the flat rate.

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