Michelle Likes The Honesty
March 18, 2008
Dear Boyd
I went to your www.askboyd.com website, totally cool. We civilians are at the mercy of the “experts” and I know I’ve been had on more than a few occasions. We got our air ducts cleaned for $800. Our house is big, 3700 sq ft, but I’m told that was a rip off.
Our dryer stopped heating, come to find out there was a birds nest in the vent to the outside. That was $500 because there were 2 bends in the vent. They saw me coming.
I applaud your stance on justice and honesty. You should be a link from consumer reports or something.
Michelle in Texas
Dear Boyd,
I applaud you for your website. I wish I could have seen this a long time ago. It would have helped us make better decisions about our air conditioning system. I was told later by another more honest contractor that I had been terribly lied to and overcharged. I know there are good and bad contractors of every kind out there.
I am sure that the good contractors appreciate your site and applaud it like me. I am equally sure that you get all kinds of negative comments and maybe even attacks from the contractors who are guilty of some of the very things you warn homeowners about at your site. As far as I am concerned those contractors who attack you are just waving their “I am a bad contractor, don’t do business with me” flag.
Keep it up. You are doing a good thing for people and families and I plan to share your site with all of my friends, coworkers and family.
Knowledge is always power for the consumer as you say on your podcasts.
Cindy from Georgia